Saiba Como Acessar a 2ª Via da Sua Fatura Vivo

Obrigado. No meu caso é débito automático mas agradeço o informe mesmo assim.

Pois é @Cindy, débito automático é uma belezinha mesmo! Mas pra quem não usa, com essa greve, o Meu Vivo cai como uma luva para acessar a segunda via da fatura!

ps.: adorei o seu nome de usuário.

Hahaha Carla, pra quem quer permanecer completamente anônimo na WEB como eu, haja criatividade. Invento cada coisa. Tenho um lado meio Guimarães Rosa. Adoro inventar palavras. Obrigado de novo.

Haha, entendo completamente

Não consigo acessar o meu vivo para pagar a conta

Pessoal por favor me ajudem. Preciso pagar a conta e não consigo acessar o meu vivo. Quando temto acessar, abre a página para eu me cadastrar, como se eu não fosse cadastrado. Me ajudem!!!!

Olá, dá uma olhada no outro tópico que você criou, alguns participantes já comentaram lá!

Fatura

Ola, os correios estão em greve, não recebi faturas de TV VIVO nem de VIVO FIBRA (Internet), pelo site não tenho acesso.
Ja faz tempo que dei opinião pra colocar a fatura on line, mas parece que é só pra quem opta por deixar de receber fatura de papel.

Grata.

você não usa o débito automático? Não conseguiu acessar o Meu Vivo?

Tenta pedir o código de barras via SMS:

 

Como pegar o Código de Barras da minha conta?
Para receber o código de barras para pagamento do Vivo Móvel, envie um SMS grátis com a palavra CODIGO para 1058. 
- Clientes Vivo Fixo, Vivo TV ou HDTV: acesse o Meu Vivo clicando aqui e insira as informações solicitadas. 
Ao se logar no Meu Vivo, clique em Minha Conta > 2ª Via de Conta.

Depois de receber a conta do mês 05/2016, vencimento 06/06/16, com cobrança indevida, ter que ligar no 10315, passar pelo péssimo sistema de atendimento VIRTUAL, conseguir ser atendimento muito bem por sinal por um ser humano que resolveu o problema da cobrança indevida e gerou uma nova fatura que eu deveria ter recebido via correio e nada, tentei por várias vezes acessar o nada perfeito sistema MEU VIVO e nada. 
Agora pergunto como vou pagar a bendita conta, já que a toda poderosa VIVO não consegue ter um sistema tecnológico que preste para atender seu cliente.
Olha que temos Facebook, Twitter, e-mail, WhatsApp e o próprio site que poderia ter um verdade chat com atendente humanos.
Os gestores da vivo com certeza não precisar usar desses sistemas precários que somos obrigados a usar, eles não devem conhecer o sistema de multicanal, na verdade a VIVO em São Paulo despreza seus clientes por não ter concorrência na linha FIXA.

Descaso com o cliente

Boa noite!Sou cliente Vivo por mais de 8 anos e infelizmente não consigo acesso ao atendimento online (possui apenas perguntas e respostas prontas que não servem para o que eu realmente preciso) e por telefone vivem transferindo a ligação.
Peço encarecidamente antes que eu tome medidas junto ao PROCON, que vocês me retornem a ligação!
Cancelei meu plano há dois meses, com as contas em dia e vocês só mandam mensagem de voz automática dizendo que há débito a ser quitado! Não tenho como saber que tipo de débito é esse, se é realmente devido porque vocês simplesmente NÃO RESPONDEM!

Plano pos pago

Bom dia,
meu plano pos pago esta no valor de 188, era 65! Pq????

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